LEADER AS COACH…
FROM TEAM COP TO TEAM COACH:
How to Develop Employees for Champion Performance
The success of any coach is defined by the success of
the team. Winning team, winning coach; losing team,
losing coach.
Winning teams have members who are placed in positions
that emphasize strengths, who are hungry to achieve
meaningful goals, who continuously develop by practice
and feedback, and who are able to bounce back after
setbacks.
This workshop provides leaders with critical skills for
the central role of “coach.” Here’s a sample of what
they will learn:
-
how to move from
traditional boss to coach;
-
the coaching
strategies that work best with various types of
individuals;
-
creative, non-monetary
ways to notice and reward positive employee
behavior;
-
how to form the habit
of looking for what is right more for than what is
wrong;
-
a four-step feedback
process that more than doubles the likelihood that
the employee will receive criticism as helpful and
constructive;
-
a detailed format for
conducting performance problem discussions that
dramatically improve performance and that actually
strengthen the coach/employee relationship;
-
how to help employees
view discipline as an opportunity rather than
punishment;
-
how to handle
difficult employee reactions such as hurt, anger,
and defensiveness.
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